Monday – Thursday 8:30AM to 8:00PM EST
Friday 8:30AM to 6:00PM EST
This website is intended for the United States and Canadian markets only
In observance of the Thanksgiving Holiday, Technical support services suspended normal operations at 3:30PM EST on Wednesday, November 22. Support services will resume normal operations at 8:30AM EST on Monday, November 27.
| Web Chat | Text (MMS) | Call | Remote Support | |
| Lower-Right Corner | (980) 202-5628 | service@cefladental.com | (866) 466-5228 (980) 202-5628 |
Click here for help! |
Before you reach out to us for support:
- Do you have your device serial number on-hand? Click here for help locating it!
- Do you have the error codes, symptoms, or concerns clearly understood or documented?
- Do you have timelines of the issue or concerns?
- If this is a newly-installed device, have you received clinical training yet?
- Have you tried rebooting your computer or device?
- Have you contacted your dealer first? Are they aware that you are in need of help?
| TECHNICAL SUPPORT IS NOT AVAILABLE ON THESE DATES |
| Monday, Sept 5, 2022 – Labor Day |
| Thursday, Nov 24, 2022 – Thanksgiving Day |
| Friday, Nov 25, 2022 – Day after Thanksgiving |
| Friday, Dec 23, 2022 – Christmas Eve |
| Monday, Dec 26, 2022 – Christmas Day |
| Friday, December 30, 2022 – New Year’s Eve |
| Monday, January 2, 2023 – New Year’s Day |