Monday – Thursday 8:30AM to 8:00PM EST
Friday 8:30AM to 6:00PM EST
This website is intended for the United States and Canadian markets only
In observance of the Thanksgiving Holiday, Technical support services suspended normal operations at 3:30PM EST on Wednesday, November 22. Support services will resume normal operations at 8:30AM EST on Monday, November 27.
|Web Chat||Text (MMS)||Call||Remote Support|
|Lower-Right Corner||(980) firstname.lastname@example.org||(866) 466-5228|
Click here for help!
Before you reach out to us for support:
- Do you have your device serial number on-hand? Click here for help locating it!
- Do you have the error codes, symptoms, or concerns clearly understood or documented?
- Do you have timelines of the issue or concerns?
- If this is a newly-installed device, have you received clinical training yet?
- Have you tried rebooting your computer or device?
- Have you contacted your dealer first? Are they aware that you are in need of help?
|TECHNICAL SUPPORT IS NOT AVAILABLE ON THESE DATES|
|Monday, Sept 5, 2022 – Labor Day|
|Thursday, Nov 24, 2022 – Thanksgiving Day|
|Friday, Nov 25, 2022 – Day after Thanksgiving|
|Friday, Dec 23, 2022 – Christmas Eve|
|Monday, Dec 26, 2022 – Christmas Day|
|Friday, December 30, 2022 – New Year’s Eve|
|Monday, January 2, 2023 – New Year’s Day|